UTILITY SERVICES and BILLING

CONTACT and LOCATION

Delain George, Director

Utility Customer Service
201 W. Chaco St.
Aztec, NM 87410
➠ Location Map (PDF)

(505) 334-7670 - office
(505) 334-7679 - fax


Monday - Thursday
7:15 am to 5:15 pm
Closed ONE hour (7:00 a.m. to 8:00 a.m.) the third Wednesday of every month for an employee meeting.

UTILITY SERVICES

The Utility Department receives and processes billing for the following utilities: Natural Gas services is provided and billed by:
➠ New Mexico Gas Company (www.nmgco.com)

PAYMENTS

We accept the following payment types:
  • • Cash
  • • Check
  • • Money Orders
  • • Credit/Debit Cards
  • • Bank Drafts
  • • Online via Aztec Website
  • • ACH
  • View or Pay Your Bill Online

    You can view and/or pay your utility bill online. Viewing your account offers charts and history of your utility use and account.
    ➠ Pay or View Account Online

    Auto Bank Withdrawl

    The City Utility Billing Office can deduct your utility bill directly from your bank account. To have bank draft services the following forms must be completed and returned to the Utility Office.
    ➠ Bank Draft Authorization (PDF)

    OTHER FORMS

    Billing and Payments

    Business Licenses

    Utility Service Applications

    Park Pavilion Reservations

    Maps

    CALL BEFORE YOU DIG!

    NM One Call 811

    CONSERVATION AND HELP TIPS

    Aztec Utility Information Guidebook

    The Aztec Utility Information Guidebook provides information on how to understand your utility bill, answers to frequently asked questions, ways to save energy and lower utility costs, financial assistance, safety for workers and citizens, and much more.
    ➠ Aztec Utility Information Guidebook (PDF)

    Eco@home

    Low Income Assistance

    If you're having trouble paying your heating bill, the Low-Income Home Energy Assistance Program (LIHEAP) may be able to help. LIHEAP is administered by the New Mexico Human Services Department and offers assistance with winter heating bills for income-qualifying New Mexico residents.
    ➠ City LIHEAP Information (PDF)

    Utility Assistance Program

    If you're having trouble paying your electric bill, the City of Aztec Utility Assistance Program (UAP) may be able to help. The UAP is administered by The Salvation Army and offers assistance with City of Aztec utility bills for income-qualifying customers of the City of Aztec.
    ➠ City Utility Assistance (PDF)

    Winter Disconnect Moratorium

    Certain low-income customers who qualify for LIHEAP assistance will not have their electric service disconnected for nonpayment from November 15 through March 15.
    ➠ Details (PDF)

    Water Wiser Drip Calculator

    There is now an on-line drip calculator for determining how much water can be lost from a dripping faucet.
    ➠ Visit this Web Site

    Tips and Conservation

    Tips on energy and water conservation that you can save money.
    Utility Office QR Code Scan to save this web page to your phone.