CALL BEFORE YOU DIG!
➠ Color Code for Underground Utilities
EMERGENCIES vs NON-EMERGENCIES
If lines are busy or you are calling after hours for non-emergencies, please leave a message with the following information:
• Your name
• Your address
• Phone number to be reached at
• Description of the situation
Non-emergency situations are considered as the following:
• Pot holes
• Street name signs (repaired, damaged, needed)
Emergency situations are considered potentially hazardous situations which constitute a danger to human life or serious damage to individual property. Examples would include:
• Trees down across streets
• Flooding in streets
• Icy streets
• Water line breaks
• Sewer line breaks
Tort Claims
A Tort Claim is an insurance claim for damages that may have occurred to your property or persona whereby the City may have been liable. Incidents are reviewed by a Self-Insurers agent who determines whether the claim is legitimate. Not all claims are awarded compensation.
⇩ Notice of Tort Claim
[PDF 81 KB]